CONSUMER RIGHTS
- Be treated, at all times, with consideration and respect for your dignity, autonomy, and privacy.
- Be informed of your rights
- Access mental health services and supports
- Be free from discrimination on the basis of race, color, religion, national origin, language, culture, sex, age, marital status, personal appearance, sexual orientation, familial status, family responsibilities, matriculation, political affiliation, disability, source of income, or place of
- Be free from physical, emotional, sexual, or financial abuse, neglect, harassment, coercion, and exploitation when seeking or receiving mental health services and
- Safe, sanitary, and humane treatment
- Receive individualized mental health services and mental health supports in the least restrictive, most integrated setting appropriate to your
- Meaningful participation in the development of your individual recovery plan or individual plan of care, as well as the opportunity to participate in planning for your transition from one provider to
- Be informed about your condition and legal status, and of proposed or current services, the risks and benefits of treatments, therapies, and other available alternatives. Unless otherwise provided by law, no services or supports will be provided to you without your informed consent or the consent from legal guardians for minors.
- Make health care decisions including the right to executed advance directives about medical treatment decisions and the right to execute a declaration of advance instructions about your mental health treatment preferences
- Be free from the administration of medication for the purpose of mental health treatment without your informed consent (or the legal guardian’s consent for minors) unless otherwise provided by law
- Have your mental health information record and all information about you kept confidential unless otherwise provided by
- Have access to your records in accordance with the Mental Health Information
- Participate in periodic evaluation of mental health services and mental health support, including an evaluation of our
- File a grievance if you feel that any of your rights have been limited or violated, or you are dissatisfied with the mental health services or mental health supports being provided
- Request and receive an itemized copy of our bill for mental health services and mental health
HIGHTOWER BEHAVIORAL HEALTh

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